Returns Policy for Digital Products
Last updated 14/11/2023:
At She Creates Abundance, we are committed to your satisfaction with our digital products. We understand that sometimes, a product may not meet your expectations. However, due to the nature of digital products, we handle returns and refunds as follows:
1. Refund Eligibility: Due to the digital format of our products, we typically do not offer refunds once the product has been downloaded or accessed. However, we want you to be satisfied with your purchase. If you encounter any issues or are dissatisfied, please contact us using our Contact Form, and we will do our best to resolve the situation.
2. Technical Issues: If you are unable to download or access the product, or if you encounter technical issues that prevent the use of the product as intended, please contact us immediately. We will work with you to resolve the issue, which may include providing a replacement file or technical assistance.
3. Incorrect Purchase: If you have purchased the wrong product by mistake, please inform us within 24 hours of purchase. If you have not downloaded or accessed the product, we may be able to issue a refund or exchange it for the product you intended to purchase.
4. Cancellation Policy: If you wish to cancel your order before downloading or accessing the product, please contact us as soon as possible. If the product has not been accessed or downloaded, we may be able to issue a full refund.
5. Feedback and Complaints: Your feedback is important to us. If you have any complaints or suggestions regarding our products, please contact us. We appreciate the opportunity to improve our products and services.
Please Note: We reserve the right to modify this returns policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.